FAQ
Do your products contain nuts/gluten?
Our products have the possibility of containing nuts and gluten or being prepared in an environment that handles nuts and gluten. While we make every effort to accommodate all dietary restrictions, we cannot assure a completely allergen-free environment.
Do you offer vegan and vegetarian options?
Yes, we offer both vegan and vegetarian options!
How long can a board/box last in the refrigerator?
For the best experience, we suggest consuming your order within 24 hours of pickup/delivery. Keep it refrigerated until you’re ready to enjoy.
What is your delivery range?
Can I pick-up my order if I live outside the delivery range?
Yes! Please fill out the form below with the date/time, and we can coordinate pick-up for you at one of our kitchens in New Jersey.
How can I book a catering event?
Please fill out this form, and we’ll get back to you within 24 hours with details, pricing, and availability.
How can I book a private workshop?
Please fill out this form, and we’ll get back to you within 24 hours with details, pricing, and availability.
Are all your products halal?
Yes, all of the products (meats, cheeses, sweets) that we use are halal.
What is your Refund Policy?
We have a no-return policy but may issue refunds for unusual circumstances on a case-by-case basis.
Upon receiving your order, please inspect it immediately. In case of any damages or incorrect items, contact us right away. Refund Requests must be filed within 24 hours of delivery to qualify for a replacement/refund/credit for future order. Please email photos of the damage or issue to sales@blissitesnynj.com with your order number so we can assess the situation and address it promptly.
For grazing tables, catered events, or large orders we require a minimum of 14 days notice for cancellation in order to qualify for a 30% refund. For catered events, bookings made less than 14 days before the event date will not be eligible for a refund.
For charcuterie boards, boxes, and sandwich platters, we require a minimum of 72 hours’ notice for cancellations to qualify for a full refund. Cancellations made within 72 hours but at least 24 hours before delivery will receive a full credit applicable toward a future order. Cancellations for charcuterie boards, boxes, and sandwich platters made less than 24 hours before delivery are not eligible for a refund.
Do your products contain nuts/gluten?
Our products have the possibility of containing nuts and gluten or being prepared in an environment that handles nuts and gluten. While we make every effort to accommodate all dietary restrictions, we cannot assure a completely allergen-free environment.
Do you offer vegan and vegetarian options?
Yes, we offer both vegan and vegetarian options!
How long can a board/box last in the refrigerator?
For the best experience, we suggest consuming your order within 24 hours of pickup/delivery. Keep it refrigerated until you’re ready to enjoy.
What is your delivery range?
Our local delivery range is NYC area. We currently do not ship our products.
Can I pick-up my order if I live outside the delivery range?
Yes! Please fill out the form below with the date/time, and we can coordinate pick-up for you at one of our kitchens in New Jersey.
How can I book a catering event?
Please fill out this form, and we’ll get back to you within 24 hours with details, pricing, and availability.
How can I book a private workshop?
Please fill out this form, and we’ll get back to you within 24 hours with details, pricing, and availability.
Are all your products halal?
Yes, all of the products (meats, cheeses, sweets) that we use are halal.
What is your Refund Policy?
We have a no-return policy but may issue refunds for unusual circumstances on a case-by-case basis.
Upon receiving your order, please inspect it immediately. In case of any damages or incorrect items, contact us right away. Refund Requests must be filed within 24 hours of delivery to qualify for a replacement/refund/credit for future order. Please email photos of the damage or issue to sales@blissitesnynj.com with your order number so we can assess the situation and address it promptly.
For grazing tables, catered events, or large orders we require a minimum of 14 days notice for cancellation in order to qualify for a 30% refund. For catered events, bookings made less than 14 days before the event date will not be eligible for a refund.